Evolution of a Program

Below we have outlined a typical process flow for the evolution of a program, each element defined will have a time critical path.  Crucial elements within the process are the external supply chain such as card production, this typically defines the launch date as UAT and end to end testing cannot happen until physical cards are produced.

This process starts post negotiations with the implementation partners you have chosen.  An Open Loop program will take in the region of 10-16 weeks.  This will depend on the partners used and the time of year work begins, it is always crucial to understand any technical freeze periods from you chosen scheme as these will prevent programs progressing to a "live status" on their respective networks.
  • Sign Contract
  • Submit Program Specification to Issuer
  • Design Card and materials
  • Receive Card Approval from client
  • Submit Card Art to Issuing Bank for approval
  • Approval of program and card art received back from Issuer
  • Submit Card Art to production house
  • Receive Production Proof and sign off
  • Submit to Scheme via issuer for approval
  • Scheme Approval received and production slot allocated
  • Begin processor set up process
  • Website Integration SSL Certificates etc in place
  • White Plastic Testing
  • Pre production Testing
  • Physical Card produced
  • Physical card end to end testing
  • Final approval submission to issuer and scheme
  • Test Cards ordered for Client/UAT Team
  • Product printed and delivered to client/Personalisation Bureau
  • Launch Approval received
  • Go Live
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